All You Need to Know About Passport Application in Kenya

Introduction

Applying for a passport in Kenya can seem complex, especially if you’re unfamiliar with the requirements and steps involved. This guide will simplify the process and cover everything you need to know about the types of passports available, application steps, fees, processing times, and renewal or replacement procedures.

Types of Passports in Kenya

Kenya issues several types of passports to cater to different travel needs. Here’s an overview of each type to help you understand which one suits you best.

Ordinary Passport

The Ordinary Passport is the most common passport type issued in Kenya. It is available to any eligible Kenyan citizen who wishes to travel internationally. Ordinary passports come in multiple pages, typically in 32, 48, or 64-page versions, depending on travel frequency and personal preference.

Diplomatic Passport

Diplomatic passports are issued to Kenyan diplomats, high-ranking government officials, and certain public officers. This passport grants holders specific privileges and immunities when traveling abroad on official duty. Diplomatic passports are not available to the general public and are limited to individuals on government assignments or foreign diplomatic missions.

Official Passport

The Official Passport is primarily issued to government employees and public officers traveling on official business. While it doesn’t offer the same level of immunity as a diplomatic passport, it identifies the holder as a government representative on official travel.

East African Passport

The East African Passport enables Kenyan citizens to travel across East Africa without a visa. This passport is ideal for those who frequently travel within the East African Community (EAC) member countries, including Uganda, Tanzania, Rwanda, and Burundi.

Temporary Passport

A Temporary Passport is issued to Kenyan citizens who need a travel document quickly for regional travel, usually within East Africa. This document is valid for a limited time, often six months, and is primarily used when immediate travel is required.

Passport Application Requirements

General Requirements for All Types of Passports

To apply for a Kenyan passport, you’ll need to provide certain standard documents. Here’s what’s typically required:

• National ID Card: A valid Kenyan National ID is mandatory.

• Birth Certificate: Your birth certificate verifies citizenship.

• Passport-Sized Photos: Photos must meet specific passport requirements.

• Parents' ID and Citizenship Details: Copies of both parents’ ID cards and information on their citizenship are often required.

Additional Requirements by Type of Passport

Different passport types may have additional requirements:

• Diplomatic and Official Passports: Requires a formal letter of recommendation from the Ministry of Foreign Affairs or relevant government office.

• Temporary Passport: Requires proof of immediate travel necessity and destination within East Africa.

How to Apply for a Passport in Kenya

Follow these step-by-step instructions to successfully apply for a Kenyan passport through the eCitizen portal.

🔐 Step 1: Log in to the eCitizen Portal

🌐 Accessing the Platform

• Visit the official eCitizen website

• Click on "Login" if you already have an account

• New users must "Register" by providing:

  • Your Kenyan ID number

  • A valid email address

  • An active phone number (for OTP verification)

🔑 Account Creation Process

1. Enter your personal details exactly as they appear on your ID

2. Set a strong password (mix of letters, numbers & symbols)

3. Verify your account via the SMS code sent to your phone

4. Complete security questions for account recovery

💡 Pro Tip: Bookmark the eCitizen page for quick future access!

📝 Step 2: Fill Out the Application Form

📍 Navigating to Passport Services

• After login, go to "Departments"

• Select "Directorate of Immigration Services"

• Click "Apply for Passport"

✍️ Completing the Application

You'll need to provide:
✔ Personal Details (Full name, DOB, gender)
✔ Contact Information (Current address, phone, email)
✔ Family Information (Parents' names, citizenship)
✔ Passport Details (Type: 34/50/66 pages, ordinary/diplomatic)

⚠️ Critical Reminders:

• All information MUST match your ID document

• Double-check spellings before submission

• Save your progress regularly

📂 Step 3: Upload Required Documents

📄 Mandatory Documents Checklist

• Original National ID (clear scanned copy)

• Birth Certificate (for first-time applicants)

• Passport Photo (white background, 35x45mm)

• KRA PIN Certificate (for adults)

• Marriage Certificate (if applying in married name)

🖼️ Photo Specifications

✅ Recent photo (taken within last 6 months)
✅ Neutral facial expression
✅ No glasses/headwear (except religious purposes)
✅ High resolution (600dpi minimum)

💻 Upload Tip: Use a scanner or high-quality phone camera for clear documents

💳 Step 4: Choose Payment Method and Pay Fees

💰 Current Passport Fees (2024)

📱 Payment Options

1. M-Pesa (Paybill No. 206206)

2. Credit/Debit Card (Visa/Mastercard)

3. Bank Transfer (Through partner banks)

🔍 Important: Always get and save your payment confirmation receipt

📅 Step 5: Schedule an Appointment

🏢 Selecting a Processing Center

Choose from:

• Nairobi (Nyayo House)

• Mombasa

• Kisumu

• Eldoret

• Embu

⏰ Booking Your Slot

• Use the online calendar to pick date/time

• Early morning slots (8-10am) have shortest queues

• You'll receive:

  • Appointment confirmation SMS

  • Reference number

  • Required documents list

🚗 Travel Tip: Arrive 30 minutes early with all documents

🖨️ Step 6: Submit and Print Your Application

📑 Final Preparation

• Print 2 copies of:

  • Completed application form

  • Payment receipt

  • Document checklist

👤 Biometrics Appointment

What to expect:

1. Document verification at reception

2. Fingerprint scanning (all fingers)

3. Digital photo capture (even if you uploaded one)

4. Final confirmation of processing timeline

🕒 Processing Times:

• Normal: 10-15 working days

• Express: 3-5 working days (additional fee applies)

🔍 Tracking Your Application

📲 How to Check Status

1. Log back into eCitizen

2. Go to "My Applications"

3. View current status:

   • Received

   • Processing

   • Ready for Collection

   • Dispatched (for regional centers)

📬 Collection Process

• Bring your original ID

• Have the collection slip ready

• Authorized person can collect with:

  • Signed letter of authorization

  • Their ID and your ID copy

🎉 Congratulations! You're now ready to travel the world with your new Kenyan passport!

Passport Application Fees in Kenya

Fee Structure by Passport Type

The recent fees for Kenyan passports are determined by the type and number of pages:

Methods of Payment

Payments can be conveniently made through mobile money (M-Pesa), credit/debit cards, or direct bank transfer on the eCitizen platform. Ensure that you complete payment before your biometric appointment.

Passport Processing Time in Kenya

Standard Processing Time

On average, passport processing in Kenya takes 10 to 15 business days after biometric data submission. However, it may take longer due to demand, administrative procedures, or unforeseen delays.

Expedited Processing Options

While Kenya doesn’t officially offer expedited passport services, urgent cases (like emergency medical travel) can sometimes be prioritized. Speak to immigration officials if you have a compelling reason for expedited service.

Tracking Your Passport Application Status

How to Use the eCitizen Portal for Tracking

Once you’ve submitted your application, you can track the progress through the eCitizen portal by logging in and checking the status under your Immigration Department dashboard.

Receiving SMS Updates

You can opt for SMS notifications on application status updates. These SMS alerts can notify you when your passport is ready for collection.

Passport Collection Process

Collection at Designated Centers

Once processed, passports are collected from the center where you completed biometric capture. Ensure you choose a convenient center during application as this cannot be changed.

Required Identification for Collection

Bring your ID card and the printed application form. This will be essential for verifying your identity at the collection point.

Renewing a Kenyan Passport

Renewal Requirements

To renew your passport, you’ll need your expired passport, ID, and recent passport-sized photos.

Renewal Process

The renewal process is similar to the initial application and can be done through the eCitizen portal, where you’ll fill out the renewal form, submit required documents, and pay applicable fees.

Replacing a Lost or Damaged Passport

Reporting a Lost Passport

Report a lost passport immediately to avoid potential misuse. Obtain a police report, which will be necessary for your replacement application.

Steps to Replace a Lost or Damaged Passport

To replace a lost passport, log into eCitizen, fill out a replacement application, and attach both the police report and affidavit explaining the loss or damage. After paying replacement fees, follow the standard biometric and collection procedures.

Common Mistakes to Avoid in Passport Application

Inaccurate Information on Forms

Errors in personal details can cause delays or rejection. Always double-check your application form.

Missing Documents

Ensure you have all the required documents before you start the application to prevent delays.

FAQs

1. How long does it take to get a passport in Kenya?

The standard processing time for a Kenyan passport is approximately 10 to 15 business days after biometric data has been submitted. However, the exact duration can vary depending on several factors, including demand, the volume of applications at the time, and any internal processing delays at the Department of Immigration. During peak travel periods or national holidays, processing times might be longer.

For applicants who urgently need a passport, it’s advisable to communicate this need to the Immigration officials, though Kenya does not have an official expedited passport service. It’s recommended to apply well ahead of your travel plans to avoid last-minute stress or delays.

2. Can I apply for a passport without an eCitizen account?

No, an eCitizen account is mandatory for anyone applying for a passport in Kenya. The eCitizen portal is the primary digital platform where Kenyans can access government services, including passport applications, birth certificates, driving licenses, and business permits.

To create an eCitizen account, all you need is your National ID number, a valid email address, and a mobile phone number. Once registered, you can log in and select the Department of Immigration Services to start your passport application. The portal allows you to fill out the application form, upload the required documents, pay the application fees, and book an appointment for biometric capture.

3. What should I do if my passport application is delayed?

If your passport application exceeds the standard 10 to 15-day processing period, there are a few steps you can take:

• Check Your Application Status Online: Log into your eCitizen account and view your application’s progress in the Immigration Department dashboard. You may find notes or updates regarding your application’s status.

• Visit Your Biometric Center: If your passport is delayed by several weeks, consider visiting the passport processing center where you had your biometric data captured. Immigration officials may be able to provide insights into any specific issues.

• Contact the Immigration Department: The Department of Immigration can also be reached directly via their hotline, email, or through official social media platforms. This can be helpful if you’re experiencing a particularly long delay or if travel plans are affected.

4. How long is a Kenyan passport valid?

A standard Kenyan passport is valid for 10 years from the date of issuance. After this period, the passport needs to be renewed if the holder plans to continue traveling internationally. It’s worth noting that some countries require a passport to be valid for at least six months beyond the date of entry, so travelers should ensure their passport’s validity aligns with their travel dates.

If your passport is nearing its expiration, especially if you have frequent travel plans, apply for a renewal at least several months in advance to ensure a smooth travel experience. Renewal fees and the process are similar to those for a first-time application and can be completed through the eCitizen platform.

5. Can I travel within East Africa without a passport?

Yes, Kenyans can travel within the East African Community (EAC) without a full passport by using an East African Passport or a Temporary Passport. The East African Passport is specifically designed for regional travel within EAC countries, including Uganda, Tanzania, Rwanda, and Burundi. It’s often more affordable and is ideal for frequent regional travelers.

Alternatively, the Temporary Passport can be used for immediate or short-term regional travel. It is typically valid for six months and is meant for those who require a quick travel solution within East Africa. Both documents simplify travel within the region and are particularly popular for those who frequently move between these neighboring countries.

6. How do I renew my Kenyan passport?

Renewing a Kenyan passport is a relatively simple process and is similar to the initial application:

• Log into the eCitizen Portal: Go to the eCitizen platform and access the Immigration Department services. Choose the ‘Passport Renewal’ option.

• Fill Out the Renewal Form: Complete the online renewal form. You will need to provide details from your old passport, including the passport number and expiry date.

• Upload Required Documents: For renewal, you will need your expired passport, a recent passport photo, and your Kenyan National ID.

• Pay the Renewal Fee: Passport renewal fees are similar to the fees for new applications and vary based on the number of pages in the passport.

• Schedule a Biometric Appointment: In some cases, renewal may require biometric data capture, especially if there are significant changes in your appearance.

Once you’ve submitted your renewal application, you can track the progress through your eCitizen account. The processing time is generally 10 to 15 business days.

7. What should I do if my passport is lost or stolen?

Losing a passport can be stressful, but there are clear steps you can follow to get a replacement:

• Report the Loss to the Police: Report the loss to a nearby police station and obtain a police report. This report is necessary for the replacement process and helps prevent identity theft or fraudulent use of your lost passport.

• File an Affidavit: In addition to the police report, you will need an affidavit that explains the circumstances of the loss or theft.

• Start the Replacement Application on eCitizen: Go to the Immigration Department section on the eCitizen portal and select the ‘Replacement of Lost Passport’ option. Fill out the application form, attach the required documents (police report, affidavit), and pay the replacement fees.

• Complete Biometric Capture: Schedule an appointment at a passport center for biometric data capture, just as you would for a new passport.

Replacement applications often follow the same timeline as new applications (10 to 15 days), though processing times may vary depending on the circumstances of the loss.

8. What documents do I need for my child’s passport application?

Applying for a child’s passport requires additional documentation, as children under 18 don’t possess national ID cards:

• Birth Certificate: A copy of the child’s birth certificate is mandatory to verify their Kenyan citizenship.

• Parental ID: Copies of both parents’ or legal guardians’ National ID cards are required.

• Consent Letter: Some passport processing centers may request a letter of consent from both parents or guardians authorizing the passport application for the minor.

• Passport Photos: Similar to adults, passport photos for children must meet specific passport photo requirements in terms of size and clarity.

For children, the application process is otherwise similar and can be done through the eCitizen platform. Children’s passports are also valid for 10 years from the date of issue.

9. Is there a minimum age for passport applications in Kenya?

No, there is no minimum age for applying for a Kenyan passport. Infants, children, and teenagers can all be issued passports if they meet the documentation requirements. However, children under 18 years require consent from their parents or legal guardians to apply.

Having a passport from a young age can be beneficial, especially if families are likely to travel internationally or regionally within East Africa. The process involves the same steps as an adult passport application but requires additional documents to confirm parental or guardian consent.

10. Can I apply for a Kenyan passport if I live abroad?

Yes, Kenyan citizens residing abroad can apply for a passport through Kenyan embassies or consulates in their respective countries. While the process is similar to applying within Kenya, there are a few differences:

• Application Submission: Most embassies and consulates accept physical applications, as access to eCitizen services may be limited for those living abroad.

• Appointment for Biometric Data Capture: After submitting the application and documents, you’ll need to schedule an appointment at the embassy or consulate for biometric capture.

• Extended Processing Time: Passport processing times for those living abroad may be longer than in Kenya, often taking several weeks or even months.

It’s best to contact the local Kenyan embassy or consulate for specific instructions and timelines related to passport applications abroad.

11. What is the difference between a Kenyan passport and an East African passport?

A Kenyan passport allows the holder to travel internationally and is accepted worldwide. It can be used for trips outside East Africa, and it includes multiple pages (32, 48, or 64) for visas and entry stamps.

An East African Passport, on the other hand, is only valid for travel within the East African Community countries: Kenya, Uganda, Tanzania, Rwanda, and Burundi. It’s a limited-travel document, usually issued for shorter durations and is often preferred by Kenyans who regularly travel within East Africa for work, family, or business.

12. Do I need to pay for passport collection?

No, there is no additional fee for passport collection once your passport has been processed. However, you must bring your ID card and the original application form when collecting it from the designated passport processing center. Passport collection is free, and you’ll be notified via SMS or through your eCitizen account once the passport is ready.

13. Can I update my passport information if I get married or change my name?

Yes, it is possible to update your passport information after a name change due to marriage, divorce, or legal name change. You’ll need to apply for a replacement passport that reflects your updated information:

• Provide Documentation: Submit supporting documents such as a marriage certificate, divorce decree, or legal name change certificate.

• Submit Application on eCitizen: Go to the passport application section on eCitizen and select the option for updating passport information.

• Biometric Data Capture: Attend an appointment for biometric capture if required.

Name change or update applications follow similar processing times as new passports and require standard application fees.

14. Can dual citizens apply for a Kenyan passport?

Yes, Kenyans with dual citizenship are eligible to apply for a Kenyan passport. Dual citizens are required to register their dual citizenship with the Kenyan government as per the Kenya Citizenship and Immigration Act. After registration, dual citizens can proceed with their passport application on the eCitizen platform, just like any other Kenyan citizen.

However, it’s important to note that dual citizens must comply with Kenyan laws regarding travel documentation and citizenship rights, particularly if they travel frequently between Kenya and their other country of citizenship.

15. Can I apply for a passport if I only have a Kenyan birth certificate?

A birth certificate alone is not sufficient to apply for a Kenyan passport. All applicants aged 18 and above must provide a Kenyan National ID card alongside their birth certificate. The ID card verifies that the applicant is a Kenyan citizen of legal age, and without it, the application will be incomplete.

For applicants under 18, a birth certificate is usually sufficient, along with parental or guardian consent, to verify Kenyan citizenship. For those over 18 without a National ID, it’s necessary to apply for an ID card at the relevant government offices before starting the passport application process.